Why a rebrand? Novocall’s mission is to make business-to-customer communication personalized, and we aim to showcase a more refreshing brand image.
With the festive season on it’s way, check out 11 new ways to capitalize on the increased spending.
Both live chat and callback are widgets you place in your site. Both can help you with real-time client contact. Which is better?
Here’s a contrarian view, calls are still better than chat. A couple years ago, live chats were the hype. Many companies felt that it was the most promising communication tool for businesses as the world went mobile-first and millennial became a consumer priority.
Ever since 2014, Singapore’s Personal Data Protection Act or PDPA has become a buzz word among SMEs and businesses in Singapore. Indeed, personal data protection laws are getting stricter day by day and it’s no longer a surprise to see companies making it to the headlines for being guilty of security breaches.
As a technology company, we understand the tendency to rush software releases and get our product into the hands of our users as quickly as possible. Testing, especially user acceptance tests (UAT), are often deprioritized, given the minimal resources and time urgency a start-up possesses.