
8 Must-Have Call Center Skills For Every Agent
Reading time: 7 minutes As a customer-facing role, call center agents are extremely important. Here are top 8 call center skills every agent should have to be successful.
Tips and advice on outbound calling to generate more leads.
Reading time: 7 minutes As a customer-facing role, call center agents are extremely important. Here are top 8 call center skills every agent should have to be successful.
Reading time: 8 minutes Cold calling can still work when used methodically within the B2B sales funnel. Here are 8 tips on how to integrate cold calling into your sales funnel.
Reading time: 6 minutes Sales call reports can benefit your company in many ways. Learn five ways they can set your business up for success.
Reading time: 4 minutes Many sales professionals still struggle with cold calling. We’ve gathered some cold calling experts to share their insights on how to make cold calling work for you.
Reading time: 5 minutes Conversational AI is changing the way businesses communicate with customers. Find out how conversational AI might just be the next best thing for cold calling.
Reading time: 5 minutes Both methods are effective at generating more leads for your business, but do you know their differences? Let’s take a look at 6 differences between cold calling vs warm calling.
Reading time: 7 minutes Combining targeted email marketing with cold calling is your secret weapon to acquire leads, drive conversions, and increase revenue. Find out how you can do it in this article!
Reading time: 6 minutes Having trouble keeping your prospects on the call? Here are 5 tips on how you can do it!
Reading time: 8 minutes Whether you’re using an outbound call center for sales or support, you should be keeping track of certain metrics. Let’s find out the 13 call center metrics and KPIs you should know!
Reading time: 8 minutes Running a call center and dealing with many issues? Wondering how you can overcome them? Continue reading on as we discuss common call center problems and solutions.
Reading time: 7 minutes Are you wondering what’s the best way to respond to sales leads? Fret not! We share these 8 strategies to help you stand a better chance of converting a prospect into a lead.
Reading time: 6 minutes Feeling at a loss for words whenever you encounter a frustrated customer? Don’t worry, you aren’t the only one. Let’s find out 8 ways you can handle angry callers.
Reading time: 6 minutes Quizzes are a popular way to generate and nurture leads. But what makes them so great? Here are the top 5 reasons that make quizzes perfect for B2B marketing!
Reading time: 5 minutes Following up with leads is not an easy task — it might just be as challenging as the first call! Find out how you can follow up more effectively with these 8 tried and tested tips.
Reading time: 7 minutes A sales discovery call is essential for qualifying your prospects and closing your sales. Here’s how to build a winning strategy and ask the right questions.
Reading time: 6 minutes Need help prospecting potential clients for your business? We’ve all been there before. This guide will help you demystify the cold market prospecting process.
Reading time: 8 minutes Do your prospects often hang up on you when making sales calls? Let’s look at 12 tips on how you can open your sales calls to create a good first impression!
Reading time: 6 minutes You can’t ignore outbound calling when it comes to B2B sales. Let’s take a look at 12 outbound calling tips to improve sales and generate more leads!
Reading time: 8 minutes Are you struggling with your sales calls? Here are 17 proven ways to improve your sales call performance to generate more leads!
Reading time: 5 minutes Even the most seasoned sales reps will face rejection when cold calling. But, don’t let this phase you! Discover these 7 tips to help you handle cold calling rejections like a pro!
Reading time: 7 minutes Not bringing in the sales no matter how hard you try? You could be making some of these common sales mistakes that drive away prospects and leads.
Reading time: 8 minutes Pre-call planning is essential for any sales team. Check out these pre-call planning templates to improve your sales performance!
Reading time: 13 minutes Yup, despite what many say, cold calling still works. This is why we created this guide so you can ace your cold calling strategy, from getting the call right to perfecting your script.
Reading time: 6 minutes Want to craft a highly intriguing sales call voicemail script? Well, in this article we dive deeper into the 6 best cold call voicemail templates you should use
Reading time: 5 minutes You’ve heard of hard selling, but do you know what soft selling is? Find out what it is and 5 strategies to ace soft selling to generate more leads.
Reading time: 7 minutes Mastering the perfect cold call is tough, but it’s not impossible. Find out how you can craft the perfect cold calling script and steal some pre-made templates!
Reading time: 5 minutes In this social selling vs cold calling debate, have you wondered which is more effective in generating leads? Let’s find out!
Reading time: 3 minutes Looking to boost your B2B marketing efforts? Let’s take a look at 5 effective outbound lead generation strategies to help you generate more leads!
Reading time: 8 minutes Call center automation has helped businesses seamlessly integrate efficiency with personable human interactions. Unpack the best automation strategies with us now.
Reading time: 5 minutes Did you have a bad cold call recently? Let’s find out why you’re making bad cold calls and how you can fix them!
Reading time: 6 minutes Discover the 11 best cold call tools. We discuss their basic features and functions, pricing, and ratings to help you decide which is the best for you.
Reading time: 5 minutes Sales call scripts can be extremely helpful in helping you close the deal. We share 5 tips to transform your script to get you more wins.
Reading time: 5 minutes Most sales reps fear to cold call. In this article, we will discuss why people fear cold calling and the tips to overcome this fear.
Reading time: 6 minutes There are many ways you can open your cold call, but which are the most effective? In this article, we discuss the 5 best cold calling lines that work.
Reading time: 4 minutes The ‘Is this a sales call?’ objection is more of a question than an objection to rebut. But how should you handle it? In this article we dive deep into the exact answers to this objection.
Reading time: 8 minutes Need a pick me up? Here are some cold calling memes that we’re pretty sure you can relate to and would give you a good laugh!
Reading time: 6 minutes Contact centers and call centers are different customer service solutions with different features. Learn how they differ and which is right for your business.
Reading time: 8 minutes Studying books can be a great way to learn the most comprehensive topics on any subject. Let’s discuss the 10 best cold calling books to ace your next call!
Reading time: 7 minutes If you dislike reading, you’re not alone! That’s why we’ve compiled the 12 best cold calling podcasts that will be a great alternative for learning new skills.
Reading time: 6 minutes Feeling the jitters before every cold call? You’re not alone. Here are 12 cold calling tips for introverts to help you get over the anxiety!
Reading time: 5 minutes Cold calling is an effective outbound lead generation method, but many still dread it. Well, you’re not alone! Let’s take a look at 8 strategies to generate leads without cold calling!
Reading time: 5 minutes Conference calls can be chaotic and awkward — but not with the right preparation! Here are 8 conference call script samples you can steal!
Reading time: 11 minutes Call calling sucks, you hear it everywhere. But… Maybe because you’re doing it wrong? Let’s find out in this article why people think it sucks and what you can do to improve your skills.
Reading time: 4 minutes A follow-up call is often said to be tougher than a cold call. Here are 5 ways to hone your follow-up call skills!
Reading time: 6 minutes Having trouble making successful sales calls? Follow these 10 sales call tips to ace your calls and drive more conversions.
Reading time: 6 minutes The potential benefits of cold calling far outweigh awkward conversations and dial tones. But how do you build a strong phone presence during cold calls?
Reading time: 6 minutes Outbound sales is still being widely practiced, especially in the B2B space. However, many reps make common mistakes that can hinder success. Find out what these mistakes are and if you’re making them!
Reading time: 6 minutes Though effective, cold calling has a repetitive and demanding nature. Find out how you can eliminate time-consuming tasks using data and automation.
Reading time: 6 minutes In this cold calling vs cold emailing debate, have you wondered which is more effective for your business? Let’s find out!
Reading time: 8 minutes Inbound and outbound sales strategies contrast in approach, but you don’t have to choose just one. Find out how you can incorporate both into your sales strategy to improve conversion rates.