25 June 2020

Can you benefit from click to call software? – Statistics Travel, Education and Marketing Companies

We examine the results that click to call solutions have helped businesses from various industries achieve.

 

You are reading the Business Development, Services and Marketing (BDSM) Blog. Named to reflect the punishing amount of discipline required to master the core tenets of the industries we service, we blog about current affairs, industry tips, tech developments and more.

     Written by

    Nigel Seah

    Digital Marketer

The results that click to call software drive are obvious. Before we dive straight into what they can achieve for you, let’s take a quick look at why they were needed in the first place.

77% of respondents in a survey believe that calls are the most effective way to quickly get an answer. A survey of 2,500 respondents revealed that 60% of them felt that being left on hold for even 1 minute is too long. Your leads want to speak to you and they want to now.

And your competitors are already in on the open secret. As of November 2019, 40% of businesses globally already offer this software option. There’s no better time to implement it for your business than now.

If you need further convincing, here are some additional statistics on how businesses across various industries have benefited from click to call solutions.

 

1. Travel Industry

The travel industry has, for the most part, been relying on traditional marketing tactics such as travel fairs. Many are also still using traditional modes of communication such as analog calls. They realized they needed a solution to reach out to leads lost through missed calls and voice messages left after office hours. Slow lead response time was also an issue as they lacked software that could keep track of all the calls. This resulted in low inbound conversion rates.

After implementing a click to call solution:

 

 2. Education Industry

While it’s a common practice for interested students to email a private education center to clarify their doubts, this traditional mode of communication has caused problems for the education providers. Using emails have caused disjointed conversations and miscommunication between them and their leads.

With the help of a click to call system:

 

3. Marketing Agencies

If you’re an agency, you’d know that measuring the success of your client campaigns can be challenging. Analog calls often break the chain of trackable customer journeys and prevent the measurement of the success of the ad campaigns. Using more traditional modes of communication like online forms and emails results in a slow lead response time.

Using a click to call solution:

 

4. Other industries – Engineering, Entertainment & Telecommunications

Other types of businesses find success with call-back systems as well:

 

What do these statistics mean for your business?

The numbers don’t lie.

As you can see, call-back software isn’t industry-specific. At the end of the day, as long as you have a problem with inbound sales or website conversion, a call-back solution can definitely help.

Then comes the next big question. Which software do you choose? To help you with that, we’ve prepared an unbiased comparison of the features and prices several click to call solutions. Feel free to reach out to us should you have any questions about click to call solutions!

 

You are reading the Business Development, Services and Marketing (BDSM) Blog. Named to reflect the punishing amount of discipline required to master the core tenets of the industries we service, we blog about current affairs, industry tips, tech developments and more.

     Written by

    Nigel Seah

    Content Marketer

Subscribe to our blog

Get insights & actionable advice read by thousands of professionals every week.

Communication Enablement Technologies to Remove Business Friction

Products

Conversations

Call-Back Features

How It Works

Pricing

 

Copyright © 2020 Novocall. All rights reserved.

Privacy Policy               GDPR               Sitemap 

Want a comprehensive guide to Click-to-Call?

We'll send it to you so you can read at your convenience :)

We'll send you the e-book shortly! Do check your inbox :)

Share This