Increase Engagement with Callback Software

Manage your calls by providing scheduled callbacks to your customers with Novocall’s callback software.

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How does Callback Software Help You?

Callback Widget for instant call engagement

Add a widget on your website that offers a free callback with your sales rep to your prospects. 

Callbacks can be requests immediately or at a scheduled time at your prospects’ convenience.

Qualifying feature
Novocall Call Scheduling Features - Round Robin, Call Intervals, Buffer Time, Google Calendar Integration

Multiple avenues for call automation

Website Widget

Provide callbacks as a a widget on the bottom of your site 

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Form to Callback

Create automated callbacks from any form. We supercharge your existing contact forms to trigger instant or scheduled callbacks.

Facebook Lead Forms Callback

Facebook Lead Forms Callback

Integrate callback to your Facebook Lead Forms, and allow leads to request callbacks from Facebook Lead Forms itself. Use it for more powerful retargeting or conversion campaigns.

Novocall Call Scheduling Features - Round Robin, Call Intervals, Buffer Time, Google Calendar Integration

Analytics Dashboard connected with your CRMs

Measure the ROI and impact of your callback through detailed analytics. 

  • See call types by channel or platform
  • See success rates of calls by agents
  • Integrated with your CRM like Hubspot or Salesforce to give your call reps more context before calls
Novocall Personalized Automated SMS
Novocall Call Scheduling Features - Round Robin, Call Intervals, Buffer Time, Google Calendar Integration

Overview of your call activities

Extract call-specific reports and summaries from our user-friendly dashboard. Manage inbound customer queries without the need to dive into complex CRM systems.

  • See call and message type by channel or platform
  • Breakdown of calls and messages
  • Overview of changes over time
Novocall Call Scheduling Features - Round Robin, Call Intervals, Buffer Time, Google Calendar Integration

Works seamlessly with the platforms you already love

Powerful Callback Features that work with your business tools

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Round Robin

 Automatically distribute meetings to your team based on availability, priority or equity.

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Call Recordings

Record your calls to check performance or manage disputes.

Business Hours

Schedule calls the next day when you’re off for the day.

Call Analytics

Measure the performance of your team with their call activities.

Auto Follow-up

Automatically follow up on your missed calls at a pre-set time.

Advanced Call Routing

Send callers to the most relevant people based on departments, product knowledge or location.

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Connect to lead forms

Automate calls when a lead comes in from your contact form or Facebook form

International Calls

Connect with customers from overseas. Up to 42 countries.

SMS Follow-ups

Provide personalized SMS follow-up to your prospects after the call.

Get started for free now.

Say goodbye to business friction,

and say hello to your customers.

 

GET STARTED

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user testimonial of Doodle alternative

Get started for free now.

Say goodbye to business friction,

and say hello to your customers.

GET STARTED

Communication Enablement Technologies to Remove Business Friction

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