RCC Graphic Design
How RCCGD Accelerated Their Marketing ROI By Increasing Their Clients’ Calls By 30%

70%
call success rate
20+
more calls per client
30%
increase in conversion
Company
Industry
Digital Marketing, Website Design & Development, B2B
Company Size
5 employees
Features Used
- Instant Callback
- Scheduled Calls
- Embedded Callback Link
- Call Tracking
Summary: Rommel is the founder of RCC Graphic Design, a digital marketing agency. They used Novocall as a part of their MarTech stack, especially in tracking calls for ad campaigns for their clients.
Rommel shared that Novocall brings in more than 20 calls and 10+ messages for each of their clients, and increasing their conversion by roughly 30%.
What problem were you facing?
Now, with Novocall, it allows us to perform call tracking. We know where the lead came from without having to purchase a separate, dedicated phone number to track the call. This is something very important for a marketing agency like us.
“Before Novocall, the only way to know that calls came from the website is by asking our leads and customers.”
How do you use Novocall?
We use Novocall by installing widgets on our websites, and also using the call scheduling and booking feature. It also allows us to handle missed and off-hour calls through the call scheduling and through the call logs.
How long have you been using it?
We’ve been using Novocall internally, as well as for our clients for almost 4 months now. We use most of the various use cases for these 4 months so far.
“Novocall perfectly solves these problems for us as it allows customers to easily get a hold of us straight from the website. Best of all, scheduled calls now happen automatically.”
How long did it take you to set up on your website?
Results After Novocall:
How has Novocall helped you?
How long did it take you to set up on your website?
Results After Novocall:
“Novocall helps with communication because at the end of the day, there’s only one human quality that we strive for: people craves connection.”
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