Novocall Features
Click to Call
Immediately engage potential customers and automate calls on the phone with a click to call widget added onto your website or app.
What is Click to Call?
Click-to-call is a way to let people connect with a company representative by phone when they are browsing your website or app. When people customer visits your website, they need easeness to contact with you. Click-to-call widget help people to call your reps’ even without them actually dialing the number. Novocall maximize click-to-call to helps you outgrow your business. Novocall’s click-to-call not only connecting people with your representative with a call conversation, but also give insight about the people you’re talk to, and even scheduling a call on your reps’ calendars.
Why use Click to Call?
Increase Website Conversions
Through immediate connection, you capture leads when they are still warm, and convert them into a customer.
Reduce Response Time
35-50% of customers go to the first business who respond to them first. Click to call connects customers to your team in seconds.
Enhance Mobile Use
More than 52% people browsing through mobile, and 70% of those mobile searches use click-to-call.
Try Novocall’s Click-to-Call solution for free for 7 days
Features of Novocall’s Click-to-Dial
Schedule call 24/7
No more overnight shifts as Novocall runs on your website 24/7.
It detects after-business hours, and helps to automatically schedule call backs for your sales team the next day instead of leaving a missed call.
Detailed call reporting and analytics
Get detailed real-time analytics of all your leads and calls.
- Caller Reporting: View your callers’ customer journeys, marketing information such as UTM, and even the conversation.
- Sales Team Reporting: Track the success rates of your sales team with detailed rep reporting.
Automate your follow-ups after the call
Novocall sends an automated, but personalized SMS follow-up after each call, so you don’t have to.
By automating your follow-ups through SMS, it ensures you follow through with a personal touch.
Record your conversations
With call recordings, you will be able to keep track of your customer conversations for sales performance tracking and dispute management.
