Automate calls to spark better customer conversations.
Capture inbound hot leads, automate and attribute conversations to engage and convert better.
HOW CONVERSATIONS PUSHES TRAFFIC INTO PIPELINES
Help customers or prospects with an intent reach you easily.
Smart communication widget. Talk to your prospects in under 15 seconds.
Customers hate forms, yet it remains the most common way to make a business enquiry. Remove business friction with our smart widget, and see conversions take off from your webpage.
- Smart triggers: detect exit intent, or elapsed time
- Embed as a floating widget, or in a link
Multiple calling touchpoints.
Instant, scheduled, or requested calling automation.
If your team is unavailable, customers can schedule a return call, or leave a direct message. We’ve made it as easy as possible for customers to reach your business
- Handle local and international calls (over 40 countries)
- Extensive integrations to tools you already use
- Support for SIP calling
Start and end calls positively.
Send post/pre-call messages or emails to delight your customer.
Besides the convenience of calling, pre-and-post call manners also shape your customer experience. Send them contextual messages before a call, or send them thank you messages with next steps.
- Send confirmation or thank you SMS
- Integrates with your CRM – send call information to your CRM platform for infinite possibilities
HOW TEAMS BENEFIT FROM SIMPLER CUSTOMER CONVERSATIONS
Introduce structure in the chaos of inbound sales, marketing, and service requests.
A dashing dashboard.
Overview of your call activities.
We’ve designed a clear and user friendly dashboard so you can glean call-specific reports and summaries, allowing you to manage inbound customer queries without the need to dive into complex CRM systems.
- See call and message type by channel or platform
- Breakdown of calls and messages
- Overview of changes over time
Attribute your opportunities.
Track each conversation to their source.
Conversations is purpose-built for sales and marketing professionals. Track your visitor conversations to your ad campaigns. Align your marketing with sales teams through caller details and insights.
- Caller Name, Number, Email
- Customer journey, including pages they viewed
- Marketing campaign and source
Works seamlessly with the platforms you already love
VERSATILE USE CASES
Provide call automation in different use cases
Provide your customers an opportunity for a call with a salesperson, directly on your website or certain pages.
Imbue your CTA buttons with call automation. Create “Book A Call” buttons with full automation behind.
Make ordinary contact forms more powerful by scheduling a follow-up sales call automatically.
Built for challenges in conversations and customer engagement
Automatically distribute meetings to your team based on availability, priority or equity.
Provide more contact points – Whatsapp, Line, Messenger.
SIP Trunk Integration
Integrate with your business VOIP phone via SIP trunk.
Connect with overseas prospects. Supports 42 countries.
Provide personalized follow-up SMS to your prospects after the call to improve conversion.
Detect behavioural triggers and prompt only interested visitors.
No credit card required.
Communication Enablement Technologies to Remove Business Friction