Click to call

Click to call

Enable you to get connected with people globally and know who is calling

What is Click to Call?

Click to call is an inbound feature for customers to make calls immediately. The number that they call is found on your website. This is a way to let people connect with a company representative by phone when they are browsing your website or app. Once customers visit your websites, they need an easy way to contact you.

 

Click to call software features

Immediately engage potential customers and automate calls on the phone with a click to call widget added onto your website or app.

Working hours

Set office hours in which the sales team is available.

Scheduled calls

Your prospect can order requests for later. 

Holidays & breaks

Set a specific time on holidays or a break.

Dialing time

Set the time to connect with the visitor.

Retry failed calls

Set up a callback to the visitor. The request did not take place.

Calls on dashboard

Make a call on dashboard.

Custom voice

Record and set custom voice messages

Call queuing

Hold customers on the line when the sales team is busy.

Call scheduling

Make an appointment instead of waiting on the line.

Caller ID

Choose a number to display on the prospects.

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Custom SMS

Edit and personalize the SMS send to prospects.

Custom SMS Sender ID

 Send SMS using your Company Name.

How does click to call software work for business?

Make sure that you put a clickable phone number on every inbound campaign you do. The shorter it takes to reach out to your company, the bigger the chance of purchasing your product.

Benefits

What impacts would the click-to-call software give to your company?

Optimizing mobile use

The business can give consistent experience over multiple contact channels and get more convinced of your products.

Saving more money

Click to call doesn’t only save your money but also your customers’ money since click-to-call costs lower than a toll-free number.

Increasing conversions

By having the call directly to the CRM team, potential customers will be more convinced of your product.

Track and monitor marketing campaigns

Company will be able to track all your calls, connect every phone call to its marketing channel and make real-time improvements to your marketing campaigns.

Frequently Asked Questions

Click-to-call software also enables you to get connected with people globally. You get to know who is calling and when without missing any of them. Your customers no longer need to remember your number, as they can call you anytime, anywhere.

What is click to call?

Click-to-call is a way to let people connect with a company representative by phone when they are browsing your website or app. When people customer visits your website, they need easiness to contact with you.

What is click to call widget or call to call software?

To help you grow your business.

Why is click to call software so essential?

It enables customers to get in touch with you quickly. They can get the information they need before purchasing your product. It could increase customer satisfaction.

What is Novocall’s click-to-call widget?

A click-to-call widget to connecting people with your representative with a call conversation, give insight about the people you’re talking to, and even scheduling a call on your representative calendars.

What is features of Novocall’s Click-to-Dial?

  1. Schedule call 24/7. It detects after-business hours and helps to automatically schedule callbacks for your sales team the next day instead of leaving a missed call.
  2. Detailed call reporting and analytics. Get detailed real-time analytics of all your leads and calls. (Caller Reporting & Sales Team Reporting)
  3. Automate your follow-ups after the call. Novocall sends an automated, but personalized SMS follow-up after each call, so you don’t have to.
  4. Record your conversations. With call recordings, you will be able to keep track of your customer conversations for sales performance tracking and dispute management.

How does click to call widget help call representative team?

Click to call technology has been shown to increase ROI by an average of 143% upon implementation. It allows many companies to maximize their inbound activities, not only in business to customer (B2C) industries but also in business to business (B2B).

How are click to call widget pertinent today?

The customers could call the number they found on CTAs from any campaign advertising. The number they call will connect directly with the CRM team, which will give them better explanations of the product

It is essential to fully understand what your customers need when they make a call with your company. Your answer will eventually affect their desire for purchasing.

You need to make sure that you put a clickable phone number on every inbound campaign you do. The shorter it takes to reach out to your company, the bigger the chance of purchasing your product.

How can click to call widget help sales team?

Increasing conversions. Studies show that using click-to-call software gives your business the chance to upsell the product up to 23% results of sales. The moment they decide to call you, it is more likely they will buy the product.

Optimizing mobile use. As most of the customers are using smartphones nowadays, 90% of mobile searches result in mobile phone calls. When they can search your product through smartphones, the possibility of purchasing it is a lot bigger.

Saving more money. Now you don’t need to pull some customers in to buy your products — they will come to you with a click-to-call feature. It will attract more visitors to your website, which leads you to higher ROI.

How to instal click to call software on WordPress?

In your WordPress account > Click on Plugins tab > Click on “Add New” from the dropdown menu.

Read more.

How to install click to call software on Squarespace?

Navigate to the bottom of the website > Click on “Advanced” at the left sidebar menu.

Read more.

How to install click to call software on Wix?

Log into your Wix account.

Navigate to “Settings” > “Tracking & Analytics” from the dropdown menu

Read more.

How to install click to call software on Shopify?

Log in to your Novocall account.

Navigate to “Installation”

Copy widget code.

Read more.

“We saw an increase of +55% from Novocall’s callback software conversions. Some of them were pleasantly surprised to get connected so quickly!”

X.Y Ng

VP Marketing @ Validus Capital

No credit card required.