Yes, telephony is still one of the most important sales channel when it comes to communicating to your customers. Relationship building and having a personal touch is still the best way to close a sale. At the end of the day, people crave for connection.
However, there’s always a huge disjoint between the online to the offline and a need to bridge this gap.
That’s why we created Novocall—a callback automation platform that helps you capture new interested web visitors and give them a call, bridging the gap between online to offline.
You need to hear this: A website is not enough.
You’ve built a beautiful website, with amazing copy-writing, fast response time and gorgeous graphics. Your visitors are impressed and they want to contact you to find out more.
They send your sales rep an email. Your sales rep takes a couple mins to an hour to reply. The customer asks another question. Even if it’s on live chat, it’s still a disjointed customer experience.
That’s why we decided to focus on the things that matter – no more communication barriers between visitors and sales reps.
With Novocall, your visitors can request for an instant callback within seconds upon submitting their phone numbers. Gone are the days of waiting on the line or pressing numbers on a voice menu.