Cold calling: Nearly everything you need to know

Reading time: 13 minutes Yup, despite what many say, cold calling still works. This is why we created this guide so you can ace your cold calling strategy, from getting the call right to perfecting your script.

What is IVR and how do you set it up?

Reading time: 6 minutes Wondering what IVR is and how it works? Continue reading on as we guide you through the setup process to level up your call management.

7 best practices for lead response management

Reading time: 7 minutes Responding to your leads quickly is what will set you apart from the rest. In this article, we discuss the best practices for lead response management!

How to text someone from a computer (for free)

Reading time: 7 minutes Text messages have always been made through mobile phones but did you know you can also text someone from a computer? Read on to find out more about how you can do this!

8×8 vs Five9: Which is better for your business?

Reading time: 9 minutes A big factor that contributes to your success of your business is the tools that you are using. In this 8×8 vs Five9 debate, let’s discuss which is better for your business!