What is fixed VoIP and how it benefits your business
You’ve probably heard of the term VoIP. But do you know about fixed VoIP numbers and what they are in the world of business phone systems? Let’s find out!
August 31, 2021
Is CallPage worth it - Feature comparison, Prices & Reviews
We analyze the unique features that these five callback software possess to help you make a more informed decision.
Nigel Seah
Digital Marketing Executive
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Is CallPage worth it: Feature, price & review comparison
We know that click-to-call solutions work. Just look at the number of success stories from its users 😲 They work.
If you’re looking to hop onto the click-to-call solution bandwagon but are wondering which software is the one, you’re not alone.
With so many solutions out there providing the same basic functions, choosing the best can be tough. Trust us, we know 😌
To help you make an informed decision, we tried out several CallPage alternatives! We delve deeper into the features that each software provides and discuss the kind of use case they’re suited for.
By the end of this article, you’ll have a greater understanding of CallPage competitors and which one you should use.
The two biggest competitors are:
- Novocall
- LiveCall
Call who?
CallPage is a click-to-call solution that lets your site visitors schedule calls or request for an instant callback directly from your website. This helps to quickly connect the potential customer to a sales representative.
What CallPage gets right
1. Site visitor scoring system
CallPage has a scoring system that assigns scores to your site visitors based on certain actions they perform while on your site. This helps CallPage gauge their interest in your business.
Once the customer has reached a certain number of points, this triggers the CallPage pop-up to appear. This filters out potential customers so that the widget is only shown to those who are really interested in getting in touch with your company.
2. Integration with popular software
CallPage is integrated with several popular software like Hubspot, Pipedrive, and Zapier to name a few.
Their integration with Zapier allows you to further integrate CallPage with over 100 different tools. With so many different integration options to choose from, you are able to streamline daily business processes and automate workflows.
What CallPage doesn't get right
1. Limited countries available
CallPage is supported in mainly European countries, with the exception of the USA and few countries in Asia. Given the limited number of countries that are able to use CallPage, they are only able to service clients in a small number of foreign markets.
2. Limited accessibility to potential customers
CallPage only allows your potential leads to reach out to your team via website, excluding several other customer touchpoints such as Facebook. This can limit the ability to reach out to your customers on various platforms and might increase the chances of missing out on a potential customer.
3. Poor customer service and support
Several of CallPage’s users have taken to tech review sites to share their experience with the customer service and support team. Some users have alleged that they did not receive strong support from the company despite having issues with the software.
Top CallPage alternatives
1. Livecall - Supporting call driven operations in many countries
Just like most automated call-back solutions, LiveCall turns potential customers into qualified sales leads by offering instant or scheduled call-backs. It offers meaningful conversations with your customers and allows for easy follow-ups. Its short call-back time of 25 seconds is also pretty impressive.
But what sets them apart from the rest?
LiveCall is suitable for businesses that operate in international markets because of their extensive language coverage. LiveCall supports over 15 languages in more than 60 countries.
Some languages that are supported include Portuguese, Turkish, and German. You don’t have to worry about time zones either as timings are converted when scheduling calls.
2. Novocall - The holistic call management software that supports your call-driven operations
Novocall’s click-to-call capabilities allow your site visitors to request for both instant and scheduled callbacks based on their availability. Apart from your website, its Facebook leads ad integration allows your potential leads to schedule callbacks via a lead form in the ad itself.
This integration allows you to cast a wider net and reach out to a larger audience. Apart from supporting inbound calls, Novocall supports outbound ones as well.
Novocall allows you to follow-up with your leads and call them directly from the lead database. This creates a seamless workflow where your sales reps need not switch between different software to perform different tasks.
To complement you inbound lead generation efforts, Novocall also has an automated outbound call dialer. This allows you to create outbound call campaigns and quickly dial through long lists of contacts.
As a whole, Novocall’s call management features support your call-driven lead generation efforts.
As a whole, Novocall’s call management features support your call-driven lead generation efforts.
An overview of their features
Here’s a table to show a quick overview of each product
So, is CallPage worth it?
We hope this guide has helped you understand the key differences between CallPage and its top competitors.
CallPage and Livecall are great tools for those who just want a click-to-call widget to help capture leads on your website.
But it’s not wise to leave all your eggs in one basket and rely largely on inbound lead generation.
Novocall’s suite of call management features can help you generate both inbound and outbound leads.
To find out how Novocall can help you drive more conversions, get started with us today 😉
Nigel Seah
Nigel is a Digital Marketing Executive at Novocall where he specializes in SEO. Prior to this, he had written for several SaaS companies including Workstream and the now defunct Hatchme. In his free time, he engages in strength training and is a lover of languages.
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