The results that click-to-call software drive are obvious. Before we dive straight into what they can achieve for you, let’s take a quick look at why they were needed in the first place.
77% of respondents in a survey believe that calls are the most effective way to quickly get an answer. A survey of 2,500 respondents revealed that 60% of them felt that being left on hold for even 1 minute is too long. Your leads want to speak to you and they want to now.
And your competitors are already in on the open secret. As of November 2019, 40% of businesses globally already offer this software option. There’s no better time to implement it for your business than now.
If you need further convincing, here are some additional statistics on how businesses across various industries have benefited from click-to-call solutions.
The travel industry has, for the most part, been relying on traditional marketing tactics such as travel fairs. Many are also still using traditional modes of communication such as analog calls. They realized they needed a solution to reach out to leads lost through missed calls and voice messages left after office hours. Slow lead response time was also an issue as they lacked software that could keep track of all the calls. This resulted in low inbound conversion rates.
After implementing a click to call solution:
While it’s a common practice for interested students to email a private education center to clarify their doubts, this traditional mode of communication has caused problems for the education providers. Using emails have caused disjointed conversations and miscommunication between them and their leads.
With the help of a click to call system:
If you’re an agency, you’d know that measuring the success of your client campaigns can be challenging. Analog calls often break the chain of trackable customer journeys and prevent the measurement of the success of the ad campaigns. Using more traditional modes of communication like online forms and emails results in a slow lead response time.
Using a click to call solution:
Other types of businesses find success with call-back systems as well:
The numbers don’t lie.
As you can see, call-back software isn’t industry-specific. At the end of the day, as long as you have a problem with inbound sales or website conversion, a call-back solution can definitely help.
Then comes the next big question. Which software do you choose? To help you with that, we’ve prepared an unbiased comparison of the features and prices several click to call solutions.
Get started with us today!
Nigel is a Digital Marketing Executive at Novocall where he specializes in SEO. Prior to this, he had written for several SaaS companies including Workstream and the now defunct Hatchme. In his free time, he engages in strength training and is a lover of languages.
Subscribe to our blog
Get insights & actionable advice read by thousands of professionals every week.
Discover more
10 VoIP Security Best Practices To Keep Your Business Safe In 2023
Reading time: 8 minutes VoIP systems can add tremendous value to your business, but only if you follow VoIP security best practices on a regular basis. Learn more in this in-depth guide.
How To Find Phone Numbers For Effective Cold Calling
Reading time: 7 minutes Most salespeople ignore the importance of research when it comes to finding phone numbers for call lists. Here are 10 smart ways you can avoid that mistake.
Is Cold Calling Still Relevant Today? Current Cold-Calling Trends
Reading time: 5 minutes Is cold calling still relevant? It depends on the situation and the context in which cold calling is being used. In some cases, cold calling is still effective to generate leads and make sales.
